Chat with us Please leave your feedback. Organizational effectiveness, Outsourcing, Outsourcing model, employee productivity, employee efficiency, Job analysis, task analysis, productive tasks, reproductive tasks, human capital, job design, cost-cutting, pilot project, collaboration, PfizerWorks, ‘Office Of The Future’, off shoring, knowledge process outsourcing, Business Process Outsourcing, Pfizer. On analyzing the activities of the employees, Jordan Cohen Cohen , who is now the head of PfizerWorks program, found that instead of focusing on high-value work for which they were recruited, spent a disproportionate amount of their time on mundane tasks such as data entry, researching, creating documents, working with PowerPoint, etc. The program was well received by employees of Pfizer and was appreciated by industry observers, However, some industry observers were not happy about the initiative as they felt that instead of outsourcing these tasks to other countries, these should be outsourced to companies or people in the US. Although PfizerWorks hasn’t quite reached its first anniversary, Cohen estimates that it has already freed up 66, hours for employees. If you have recently registered a case with us and would like the chance to talk about your experience of writing and teaching it please contact Antoinette. Well, most of it anyway.

Email required Address never made public. Building the Office of the Future This posting is also shared on our Innovation blog. Jordan Cohen at pfizerWorks: You are commenting using your WordPress. Comments 0 Please log in to add your comment. Before it’s here, it’s on the Bloomberg Terminal. One was to mine archived company “playbooks” on past acquisitions and pull together any lessons on what worked and what didn’t when it came to consolidating facilities.

March 12, Building the Office of the Future This posting is also shared on our Innovation blog. Keep up to date with email updates Pricing Shipping options Terms of business What’s available from us?

Reset share links Resets both viewing and editing links coeditors shown below are not affected. Tax ID No Facebook Twitter LinkedIn Instagram. InPfizer, Inc. Where to get it The case study, authored by Paddy Miller and me, can be found here: Advertising Social Pfizerworks case study Thank you Input Anything a person contributes pfizerworks case study his or her job or organization Time, effort, skills, knowledge, work, behaviors Outcome Anything a person gets from a job or an organization Pay, job security, autonomy, pfizerworks case study Expectancy Theory Motivation will be high when workers believe: Donnelley’s Biju Kurian in India sets up a call with the Pfizer pfizerworks case study to clarify what’s needed and when.

However, the company realized that cost-cutting measures alone wouldn’t suffice. Get pfizerworks case study touch with our reporters. With workers in India handling everything from basic market research projects to presentations, professionals such as Cain can focus on higher-value work.

InPfizer, Inc. All fields Reference no. Jordan Cohen, the architect and head of the program, came up with the idea after reading Thomas L.

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Please download the latest Adobe Flash Player. Pfizerworks case study the work of Cohen and his pfizerworks case study, the case highlights the special demands faced by innovators in large companies, including the need for trust-building, the ability to navigate internal politics, and the process of selling your ideas to internal stakeholders. Creating downloadable prezi, be patient.

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Fill in your details below or click an icon to log in: Cain, for one, relishes working with what he prefers to call his “personal consulting organization.

On analyzing the activities of the pfizerworks case study, Jordan Cohen Cohenwho is now the head of PfizerWorks program, found that instead of focusing on high-value work for pfizerworks case study they were recruited, spent a disproportionate amount of their time on mundane tasks such as data entry, researching, creating documents, working with PowerPoint, etc. January 22, 1 Comment. Outsourcing Pfizerworks case study Instead of Jobs Pfizer is letting its professionals farm out Web searches, number crunching, and other tasks to outside support firms.

Says Shantanu Ghosh, a senior-vice president at Genpact: Jordan Cohen at pfizerWorks: Lucky for Cain, Pfizer now lets him punt those tedious and time-consuming tasks to India with the click of a button.

Jordan Cohen at pfizerWorks

Sorry, your blog cannot share posts by email. It involved outsourcing the time wasting tasks to two Indian-based business process outsourcing BPO firms. Operations Management Workbooks Collection.

Present to your audience Start remote presentation. They write up what they need on an online form, which is sent to one of two Indian service-outsourcing firms: Originally dubbed the Office of the Future, PfizerWorks is partly the pfizerworks case study of a cost-cutting push that began several years ago.

As a result, Pfizer is testing an pfizerworks case study with a small Columbus Ohio -based firm called Pearl Interactive Network.

Pfizerworks case study pfizerWorks helps get rid of busy work Jordan Cohen describes pfizerWorks. As of mid, Cohen was also exploring ways to make the program more effective. Some tasks can’t easily be broken down into instructions on an online form, Cohen admits, and sometimes employees need an assistant working in pfizerworks case study same time zone. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.

Cohen’s efforts to implement PfizerWorks program? Send link to edit together this prezi using Prezi Meeting learn more: This novel twist on outsourcing comes at a time when other resources are dwindling. While the partnership is modest and isn’t meant to supplant arrangements in India or administrative jobs, Cohen hopes it will make Pfizer staff even more productive.

To ensure that Pfizer once again moved to a strong position, it had pfizerworks case study adopt a strategy to leverage its human capital in an efficient manner.

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Genpact, in Gurgaon, and a unit of Chicago’s R. Register Submit to us Case writing resources Case writing scholarships How to submit your case Online case submission Why submit your case to us? Houston, we have a problem! For delivery in electronic format: This led Cohen to start the PfizerWorks program initially called ‘Office Of The Future’ in early after months of testing the initiative with some employees. About The Company Bloomberg London. Send this link to let others join your pfizerworks case study You might call it personal outsourcing.

If the score isn’t high enough, a department can refuse to pay, which has happened only a handful pfizerworks case study times.